Terms of Service
Last updated: June 22, 2026
These Terms of Service ("Terms") govern your access to and use of Kollavo. By creating an account or using the service, you agree to these Terms.
1. The service
Kollavo is a marketplace that helps brands secure authoritative citation placements in third-party sources cited by AI search engines. We facilitate outreach, negotiation, placement copy, and publishing between brands and publishers.
2. Accounts
You must provide accurate information when creating an account and keep your credentials secure. You are responsible for all activity that occurs under your account.
3. Placements and payment
Each source lists an upfront price for a placement. You are charged only when you accept a confirmed Citation Request offer. If a placement does not go live as described, you will not be charged for it. Fees are non-refundable once a placement has been published, except where required by law.
4. Acceptable use
You agree not to misuse the service, including by submitting unlawful, infringing, or misleading content, or by attempting to disrupt or gain unauthorized access to the platform.
5. Intellectual property
You retain ownership of the content and brand materials you provide. You grant us a limited license to use them solely to deliver the service. Kollavo and its branding remain our property.
6. Disclaimers and liability
The service is provided "as is". We do not guarantee specific rankings, citations, or AI search outcomes. To the maximum extent permitted by law, Kollavo is not liable for indirect or consequential damages.
7. Changes and termination
We may update these Terms or the service over time. We may suspend or terminate accounts that violate these Terms. Continued use after changes constitutes acceptance of the updated Terms.
8. Contact us
Questions about these Terms? Email us at hello@kollavo.com.